FAQ
Questions buyers ask before quoting.
Practical answers for sample review, artwork proof, carton packing, and quote-ready communication.
01Is Soft Pack Facial Tissue the same as Box Facial Tissue or Pocket Tissue?+
No. This page covers facial tissue in flexible packaging as a separate product category. Box facial tissue uses a carton; pocket tissue is a compact portable format. Select Soft Pack Facial Tissue when requesting this format.
02Can I use my own brand on the packaging?+
Yes. OEM packaging can be discussed around your brand artwork and selected pack format. The YOUR BRAND images are design references; final print layout and packaging details are reviewed for your project.
03Which dimensions should I send?+
If known, send the finished pack length, width and height, plus the unfolded tissue length and width. These are different measurements. A reference sample can help when the numbers are not yet available.
04How should I specify draw count and ply?+
State the number of pull-out tissues per pack and the number of layers per tissue separately. If a source only says sheets or total layers, clarify its meaning before using that number as draw count.
05Can I inquire before all specifications are decided?+
Yes. Share the target use, market, packaging direction and estimated quantity, or say that you need a recommendation. You do not need to complete every technical specification before contacting TISVEN.
06What are the MOQ, sample terms and lead time?+
These are confirmed for the selected product, packaging and quantity during quotation and sample discussion. The reference images do not set commercial terms.